FAQs
Discover thorough responses to common inquiries and prevalent issues.
Common questions and answers
Alongside our competitive rates, we pride ourselves on our accessibility to address any queries you may have throughout your loan’s duration. We welcome all clients, whether you are a first-time buyer or an experienced investor – our commitment is to be there for you whenever you need assistance.
What is the role of a broker?
A mortgage broker is a finance expert who collaborates with you individually to explore your borrowing objectives and assess how much you may qualify for. They generally offer a more customised level of service compared to a lender and have access to a variety of loans from numerous lenders, enabling them to identify the most suitable loan options for your specific needs.
Do you charge fees for home or investment loans?
When you secure a loan through a broker, there are no additional loan repayments or fees involved. A broker receives a commission from the lender for bringing in new business, but this does not impact your interest rate or any other terms of the loan agreement.
Is it more expensive to use a broker?
Engaging a broker is at no cost to you, as the lender compensates your broker. With access to a wide range of loan products from many lenders, brokers will help you find the most suitable loan for your situation. Typically, this will be a combination of the lowest available rate and features that best suit your needs.
Some brokers may charge service fees, which will be communicated before they commence their services.
How much can I borrow?
Our borrowing calculator can provide a good estimate of how much you might be eligible to borrow, but for a more accurate evaluation, please contact our team. We can discuss your options and review your circumstances in greater detail.
Should I go for a fixed or variable rate?
Variable-rate home loans, as the name implies, feature interest rates that fluctuate over time. These loans often provide more flexibility compared to other options, including features like redraw facilities and additional payment capabilities. However, they lack fixed repayment amounts.
Conversely, fixed-rate home loans offer consistent monthly repayments, allowing you to know precisely what you will pay each month throughout the loan term. While these loans may not provide the same flexibility in terms of features, they can give borrowers greater certainty when managing their budget.
When deciding which loan type suits your needs, consider what matters most to you—whether it’s the flexibility of variable rates or the predictability of fixed repayments.
Which lenders do you partner with?
Through our connection to a mortgage aggregator, we have access to loan products from more than 40 different lenders. This enables us to assist you in finding a variety of suitable options tailored to your unique circumstances.